Terms of Use
TERMS OF USE
Article 1 - Definitions
These Terms of Use (hereinafter the "CGU" means Conditions Générales d'Utilisation in french) are offered by Sewônè Africa, An Individual (hereinafter, the representative "Mr. Salahadine ABDOULAYE").
We will then designate:
"Site" or "Service": the site https://sewone.africa and all of its pages.
"Editor": the person, legal or natural, responsible for the editing and content of the Site.
“User”: the Internet user visiting and using the Site.
"Announcement": is an "Ad" the textual object that can be added independently by the User on the Site, to promote his property or convey his message.
“Advertiser”: User posting an Announcement on the Site; shall be deemed to be "Seller" if the Advertisement offers a product or service for sale.
“Acquirer”: User acquiring a product or service presented in an Advertisement; will be deemed "Buyer" if this acquisition is made against remuneration (purchase) from a Seller Advertiser.
The User of the Site is invited to read these CGU carefully, to print them and/or save them on a durable medium. The User acknowledges having read the CGU and accepts them in full and without reservation.
IMPORTANT: sewônè Africa and the representative are under legislation whose legal legal language is French. The translated versions of these CGU in other languages (English, Amharic, Arabic, Bambara, Spanish, Hausa, Igbo, Portuguese, Somali, Swahili, Yoruba, Zulu, and maybe one day Fulani as well as Wolof) have only an informational purpose and have no legal value in accordence with the fact that the likely errors of translation as well as errors of interpretation are largely probable. Therefore, contact Sewônè Africa only in French.
Article 2 - Application of the CGU and purpose of the Site
This site is published by Sewônè Africa Particulier.
The legal information concerning the host and the publisher of the site, in particular the contact details and any capital and registration information, are provided in the legal notices of this site.
Information concerning the collection and processing of personal data (policy and declaration) is provided in the site's personal data charter.
The purpose of this site is determined as "Virtual market place and free local classified ads".
The purpose of these CGU is to define the conditions of access to the Site and its use by Users. The Publisher reserves the right to modify the CGU at any time by publishing a new version of them on the Site.
The CGU applicable to the User are those in force on the day of his acceptance.
The acquisition of a product or service, or the creation of a member area, or more generally browsing the Site implies acceptance, by the User, of all of these CGU, who recognizes by the same fact to have taken full knowledge of it.
This acceptance may consist, for example, for the User, in ticking the box corresponding to the sentence of acceptance of these CGU, having for example the mention "I acknowledge having read and accepted all the general conditions of the Site". Checking this box will be deemed to have the same value as a handwritten signature from the User.
The User recognizes the value of proof of the automatic recording systems of the Publisher of this Site and, except for him to bring proof to the contrary, he renounces to contest them in the event of a dispute.
Acceptance of these CGU presupposes on the part of Users that they have the necessary legal capacity for this. If the User is a minor or does not have this legal capacity, he declares to have the authorization of a guardian, a curator or his legal representative.
The Publisher makes available to the Client, on its Site, a confidentiality charter specifying all the information relating to the use of the Client's personal data collected by the Publisher and the rights which the Client has vis-à-vis to this personal data. The Data Privacy Policy is part of the CGU. Acceptance of these CGU therefore implies acceptance of the data privacy policy detailed in Privacy and Cookies Policies page.
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Article 3 - Quality of intermediary of the Site
The Site Editor only acts as an intermediary between the Purchaser and the Advertiser.
The latter conclude by these CGU a service contract with the Publisher, the purpose of which is the provision of a technical linking tool. It is only thereafter that the Advertiser and the Purchaser can conclude, if they so wish and over the counter, an agreement or contract (for example, contract of sale of the good or service proposed in the Advertisement ).
The Site Editor therefore only has the role of intermediary and is not the agent of either party. In the event of a dispute between the Advertiser and the Purchaser, if the parties fail to resolve their dispute amicably, they may have their dispute settled before the competent courts.
Article 4 - Publication of Advertisements on the Site
Users are offered the ability to contribute to the content of this Site, in particular via the publication of Advertisements.
The Publisher of the Site has a responsibility as a host and must remove any Announcement of a manifestly illicit nature, and reported as such. The Publisher cannot be held responsible, a priori and without reporting this content, for any illicit content published by a User. Thus, if an Advertiser puts an illicit advertisement online (content infringing intellectual property rights, discriminatory or inciting violence, presentation of counterfeit goods, unauthorized regulated service, etc.), Users can notify the 'Editor, who will immediately withdraw the Announcement in order to put an end to this manifest disorder.
The Publisher is authorized to take, without compensation, the following measures if a User, in the context of his use of the Site, has not complied with the legal provisions, the rights of third parties or these CGU:
- issuance of warnings to the User
- deletion of Ads published by the User
- blocking of the User for a limited period
- permanent suspension of the User
- if necessary, the communication of relevant information to the competent authorities.
- respond to the request of the right holders (of the counterfeit products) and / or the competent authorities within the legal framework, transmit the relevant information in correlation with the request.
Users are informed that the Site Editor, represented if necessary by the moderators, may choose to publish the content in question on the newsletters of this Site and on the sites of all its partners, it being up to the Editor to quote the pseudonym of the author of the contribution.
The author therefore waives his rights to the content of the contributions, for the benefit of the Site Editor, for any distribution or use, even commercial, on the Internet, this, of course, always with respect for the authorship of the author.
Article 5 - Evaluation of Advertisers
The Publisher may make available to Purchasers means of evaluating Advertisers following confirmation of the shipment of the product or the performance of the service concerned by an Advertisement, thus allowing Purchasers to select the Advertisements of Advertisers who best comply with these CGU.
The Publisher of the Site does not ensure any control of the appreciation made by the Purchasers, which it is content to store on the Site. However, he may be required to delete, without notice, any review whose content has been reported to him as illegal. The evaluations left by the Purchaser, as well as his pseudonym, will be visible to any User of the Site.
Article 6 - Duration of the Announcement
Unless otherwise stated, an Announcement is published on the Site for a period of 21 Days.
At the end of each period, an email may be sent to the Advertiser to suggest that they withdraw the Advertisement, modify it, or continue its distribution. For any Ad present free of charge on the Site for more than a year, the Site Editor reserves the right to withdraw its publication.
Article 7 - Obligations of the Advertiser
The Advertiser undertakes to implement all means in order to optimally meet its obligations by delivering a quality service to Users. It guarantees that they do not in any way contravene the laws, regulations in force and applicable standards, mandatory or not, and that they do not infringe the rights of third parties.
The Advertiser also agrees that the illustrations provided in the description associated with the advertisements it offers (photograph, drawing, etc.) comply with the products thus illustrated and respect the rights of third parties. He guarantees that he has the rights, in particular of intellectual property, relating to these illustrations, which allow him to use them in order to present the products.
The Advertiser undertakes and guarantees that he will only offer in his advertisements (whether for donation, exchange or sale) products and services of which he is the owner or on which he has the rights allowing him to offer them. The Advertiser is prohibited in this respect in particular from offering any product consisting of infringing works within the meaning of the Intellectual Property Code or any product or service the marketing of which is regulated by virtue of legislative, regulatory or contractual provisions (in particular due to the existence of a selective distribution network).
In particular, therefore, the following items - cited by way of example and the list of which is not exhaustive - cannot, or only within the framework of strict restrictions, be offered (whether for donation, exchange or for sale):
- articles infringing intellectual property rights (copyright and related rights), industrial property rights (trademarks, patents, designs and models) and any other applicable right (in particular image rights, privacy, personality rights)
- articles that discriminate or incite violence or racial, religious or ethnic hatred
- articles relating to the field of pornography, prostitution, pimping, paedocriminality, and any form of violation of morals prohibited by law.
- classified advertisements of a political, ideological, denominational nature, ... likely to create a disturbance to public order.
- living animals
- alcohol
- weapons of war, weapons, ammunition
- stolen goods
- medicines, drugs of any kind
- and any other items that cannot be offered or marketed legally
Article 8 - Member area
The User registered on the Site (member) has the possibility of accessing it by logging in using their identifiers (e-mail address defined when registering and password) or possibly by using systems such as connection buttons. third party social networks. The user is entirely responsible for the protection of the password he has chosen. It is encouraged to use complex passwords. If the password is forgotten, the User has the option of generating a new one. This password constitutes the guarantee of the confidentiality of the information contained in his "my account" section and the User is therefore prohibited from transmitting it or communicating it to a third party. Otherwise, the Site Editor cannot be held responsible for unauthorized access to a User's account.
The creation of a personal space is an essential prerequisite for any order or contribution by the User to this Site. To this end, the User will be asked to provide a certain amount of personal information. He undertakes to provide accurate information.
The purpose of data collection is to create a “member account”. This account allows the User to consult his contributions, his orders placed on the Site and the subscriptions he holds. If the data contained in the member account section were to disappear following a technical breakdown or a case of force majeure, the responsibility of the Site and its Publisher could not be engaged, this information having no probative value. but only informative. The pages relating to member accounts are freely printable by the holder of the account in question but do not constitute proof, they are only informative in nature intended to ensure effective management of the service or contributions by the User.
Each User is free to close his account and his data on the Site. For this, he must send an e-mail to Sewônè Africa indicating that he wishes to delete his account. No recovery of his data will then be possible.
The Publisher reserves the exclusive right to delete the account of any User who has contravened these CGU (in particular, but without this example having any exhaustive character, when the User has knowingly provided erroneous information, when their registration and the creation of their personal space) or any account that has been inactive for at least a year. Said deletion will not be likely to constitute damage for the excluded User who will not be able to claim any compensation for this fact. This exclusion does not exclude the possibility for the Publisher to take legal action against the User, when the facts justify it.
Article 9 - Site support service
The Site's support service is accessible by e-mail at the following address: sewone@sewone.africa or by post at the address indicated in the legal notice.
Article 10 - Obligations of the Seller Advertiser
Seller Information
The possible commercial relationship between an Advertiser identified as a professional Seller and a User, who will then be deemed to be a Buyer, will be governed by these CGU, possibly supplemented or replaced by conditions specific to the Seller presented to the User before any order according to the applicable rules. Similarly, the Seller must present to the User when ordering the mandatory legal information, under applicable law.
The Advertiser undertakes to identify himself to Users as acting as a Professional or Private Seller when he sells products or services via the site. The Advertiser who acts as a professional undertakes to comply with the applicable laws in the exercise of a commercial activity (registration, accounting, social and tax obligations). The Advertiser, whether Professional or Individual, undertakes to declare (if applicable to his situation according to the regulations in force) any income generated by the sale of products or services through this site to the competent authorities. .
A Seller Advertiser on the site is also, in accordance with the Commercial Code, required to communicate the general conditions of sale of his trade, at least at the request of a User, or by default to all Purchasers of services or products presented in his advertisements if he usually has a distance selling business, other than his mere participation in the Service.
Sale conditions
The Advertiser is solely responsible for the sale of the products or services it offers on the site. On the description associated with the offers of products or services that it offers on the site, the Advertiser undertakes to act in good faith. He is solely responsible for the accuracy of the information contained therein and undertakes that they are not likely to mislead potential buyers, both in terms of the characteristics of the product or service, and its condition or price. . Concerning more particularly second-hand products, the Advertiser must make a precise description of the condition of the product. The Advertiser communicates to the Buyers all the information allowing them to know the essential characteristics of the product (if applicable, composition of the product, accessories included, origin, etc.).
The selling price of the Products or Services is defined freely by the Advertiser, in compliance with the laws and regulations in force. This price must be mentioned on the site, all taxes and costs included (in particular VAT, packaging costs, ecotax, etc.).
Contracts for the sale of products or services offered by the Advertiser on the Site are concluded between the Advertiser and the Buyer subject to the subsequent condition that the product or service be available. The Advertiser undertakes to offer on the site only available products or services and to immediately remove from the site any offer relating to products or services that are no longer available.
The Advertiser is informed by email, and in his Advertiser account, when a product or service he has put online has been ordered by a Buyer. The Advertiser must then prepare the product for shipment or make it available to the service concerned within 2 working days of receiving the information referred to in the previous paragraph.
Seller's liability
Under article 15 of the law of June 21, 2004 on confidence in the digital economy, any seller or agent providing after-sales service is automatically responsible for the proper performance of the contract concluded at a distance. This principle means that the Seller must ensure the delivery of the goods ordered, without damage or lack of conformity with the characteristics specified in the offer and that he is personally responsible for his deliverer. In accordance with article 15-I, the Seller can only be exonerated from liability in three situations: in the event of a fault committed by the Buyer, which he must then be able to prove, in the event of force majeure or irresistible and unforeseeable facts of a third party to the contract.
The Seller is solely responsible for the contracts he concludes with the buyers and, as such, undertakes to comply with the applicable legislative provisions and in particular the regulations on consumer protection and on distance selling.
Article 11 - Guarantee of products sold by Seller Advertisers
Legal provisions to reproduce
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When acting as a legal guarantee of conformity, the consumer has a period of two years from the delivery of the goods to act; he can choose between repairing or replacing the good, subject to the cost conditions provided for in article L.217-9 of the Consumer Code; except for second-hand goods, it is exempted from proving the existence of the lack of conformity of the good during the six months following the delivery of the good, period extended to 24 months from March 18, 2016.
The legal guarantee of conformity applies independently of any commercial guarantee granted.
The consumer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code, unless the seller has stipulated that he will not be bound by any guarantee; in the event of an implementation of this guarantee, the buyer has the choice between the resolution of the sale or a reduction of the sale price in accordance with article 1644 of the Civil Code. He has a period of two years from the discovery of the defect.
The postponement, suspension or interruption of the limitation cannot have the effect of extending the extinctive limitation period beyond twenty years from the day of the birth of the right in accordance with article 2232 of the Civil Code.
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The Products sold on the site by the Professional Seller Advertisers benefit from the following legal guarantees, provided for by the Civil Code;
Legal guarantee of conformity
According to Articles L.217-4 et seq. of the Consumer Code, the Seller is required to deliver goods that comply with the contract concluded with the Consumer Buyer and to respond to any lack of conformity existing during the delivery of the Product. The guarantee of conformity may be exercised if a defect were to exist on the day of taking possession of the Product. However, when the defect appeared within 24 months following this date (or within 6 months if the order was placed before March 18, 2016 or the Product is sold second-hand), it is presumed to fulfill this condition.
On the other hand, after this period of 24 months (or 6 months if the order was placed before March 18, 2016 or the product is sold second-hand), it will be up to the Buyer to prove that the defect existed at the time of taking possession of the Product.
In accordance with article L.217-9 of the Consumer Code: “in the event of a lack of conformity, the buyer chooses between the repair and the replacement of the good. However, the seller may not proceed according to the choice of the buyer if this choice entails a manifestly disproportionate cost with regard to the other method, taking into account the value of the good or the importance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer”.
Legal warranty against hidden defects
According to articles 1641 to 1649 of the Civil Code, the Buyer may request the exercise of the guarantee against hidden defects if the defects presented did not appear during the purchase, were prior to the purchase (and therefore did not result normal wear and tear of the Product, for example), and are sufficiently serious (the defect must either render the Product unsuitable for the use for which it is intended, or reduce this use to such an extent that the buyer would not have purchased the Product or would not have bought it at such a price if he had known about the defect).
Complaints, requests for exchange or refund for a non-compliant Product must be made by post or by email to the addresses indicated in the legal notices of the site.
In the event of non-compliance of a Product delivered, it may be returned to the Seller who will exchange it. If it is impossible to exchange the Product (obsolete Product, out of stock, etc.) the Buyer will be reimbursed by check or transfer of the amount of his order. The costs of the exchange or refund procedure (in particular the shipping costs for returning the Product) are then borne by the Seller.
Any specific guarantees will be specified by the Sellers to the Buyers before their purchase.
Article 12 - Obligations of the Purchaser Purchaser
The Site allows the posting of Advertisements presenting products or services offered for sale by the Seller Advertiser, intended for Site Users, and possibly acquired by a Purchaser then deemed to be a Purchaser.
The Buyer agrees that the products purchased may be second-hand and that therefore they may have small defects due to normal wear and tear of the products.
The information recorded when taking the order binds the Buyer; in the event of an error in the wording of his contact details, the Advertiser cannot be held responsible for the impossibility of delivering the Buyer if the latter has incorrectly filled in the registration form.
Article 13 - Withdrawal of the Purchaser Purchaser
If the Consumer Buyer has placed an order on the Site for a product from an Advertiser identified as a professional third party, and in accordance with Articles L.221-18 and following of the Consumer Code, if the right of withdrawal applies for this product (see the exceptions listed in article L.221-28, and recalled below), he has a period of 14 days from receipt of his order to exercise his right of withdrawal (or from the date on which he received the last of the items ordered if these were sent separately by the Advertiser).
The product must be returned in perfect condition, compared to its initial condition when purchased. If necessary, it must be accompanied by all its accessories. It is understood that the Buyer will bear the cost of returning the product in the event of withdrawal, as well as the cost of returning the product if it, due to its nature, cannot normally be returned by post.
If the previous obligations are not carried out, the Buyer will lose his right of withdrawal and the product will be returned to him at his expense.
The refund will be made by the Site Editor if the order was placed and paid for on the Site, or by the Seller Advertiser if the transaction took place outside the Site. The refund will be made using the same means of payment as that chosen by the Buyer for the initial transaction, unless the Buyer expressly agrees that the Publisher (or, where applicable, the Advertiser-Seller) uses another method of payment, and insofar as the reimbursement does not incur any costs for the Buyer.
The Site Editor being a simple intermediary between the Buyer and the Advertiser, he will have no role to play in the return process.
It is recalled here that according to article L.221-28 of the Consumer Code, the right of withdrawal cannot be exercised for the following contracts:
• supply of services fully performed before the end of the withdrawal period and the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal
• supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period
• supply of goods made to the consumer's specifications or clearly personalized
• supply of goods liable to deteriorate or expire rapidly
• supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection
• supply of goods which, after being delivered and by their nature, are inseparably mixed with other items
• supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional
• maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency
• supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery
• supply of a newspaper, periodical or magazine, except for subscription contracts to these publications
• concluded at a public auction
• provision of accommodation services, other than residential accommodation, goods transport services, car rental, catering or leisure activities which must be provided on a specific date or period
• supply of digital content not provided on a material medium, the execution of which has begun after the consumer's prior express agreement and express waiver of his right of withdrawal.
In accordance with article L.221-5 of the Consumer Code, the Consumer Buyer can find below a standard withdrawal form for an order placed on the Site with a professional Seller Advertiser:
Withdrawal form
(Please complete and return this form only if you wish to withdraw from the contract.)
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For the attention of: (contact details of the Seller Advertiser)
I/we (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of goods (*)/for the provision of services (*) below:
Ordered on (*)/received on (*):
Name of Client(s):
Address of the Client(s):
Signature of the Client(s) (only in the event of notification of this form on paper):
Date :
(*) Strike out the useless mention.
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Article 14 - Geographical limitation of use
The use of the services of the site is limited to Africa
Article 15 - Liability
The Publisher is not responsible for the publications of Users, their content and their veracity. The Publisher can in no way be held responsible for any damage that may occur on the User's computer system and/or the loss of data resulting from the use of the Site by the User.
The Publisher undertakes to constantly update the content of the Site and to provide Users with accurate, clear, precise and up-to-date information. The Site is in principle permanently accessible, except during technical maintenance and content update operations. The Publisher cannot be held liable for damages resulting from the unavailability of the Site or parts of it.
The Site Editor cannot be held liable for technical unavailability of the connection, whether due in particular to a case of force majeure, maintenance, updating, modification of the Site, an intervention by the host, an internal or external strike, a network failure, or even a power cut.
Sewônè Africa cannot be held responsible for the non-performance of the contract concluded due to the occurrence of an event of force majeure. Regarding the Services purchased, the Publisher shall not incur any liability for any consequential damages as a result of the present, operating loss, loss of profit, damages or costs, which may arise.
The choice and purchase of a Service is placed under the sole responsibility of the Customer. The total or partial impossibility of using the Services, in particular due to incompatibility of the equipment, cannot give rise to any compensation, reimbursement or questioning of the Seller's liability, except in the case of a proven hidden defect, non-conformity, defect or exercise of the right of withdrawal if applicable, i.e. if the Customer is not a Consumer Customer and the contract concluded to acquire the Service allows withdrawal, according to Article L. 221-18 and following of the Consumer Code.
The Customer expressly admits using the Site at his own risk and under his exclusive responsibility. The Site provides the Customer with information for information only, with imperfections, errors, omissions, inaccuracies and other ambiguities that may exist. In any case, Sewônè Africa can in no way be held responsible:
• any direct or indirect damage, in particular with regard to loss of profits, loss of earnings, loss of customers, of data which may, among other things, result from the use of the Site, or on the contrary from the impossibility of its use ;
• a malfunction, unavailability of access, misuse, improper configuration of the Customer's computer, or the use of a browser little used by the Customer;
• the content of advertisements and other links or external sources accessible by Customers from the Site.
Article 16 - Hypertext links
The Site may include hypertext links to other sites.
The User therefore acknowledges that the Publisher cannot be held responsible for any damage or loss, proven or alleged, resulting from or in connection with the use or with the fact of having become aware of the content, advertising, products or services available on these sites or external sources. Similarly, the Publisher of this Site cannot be held liable if the User's visit to one of these sites causes him harm.
If, despite the Publisher's efforts, one of the hypertext links present on the Site pointed to a site or an Internet source whose content was or did not appear to comply with the requirements of French law to a User, the latter undertakes to immediately contact the director of publication of the Site, whose contact details appear in the legal notices of the Site, in order to communicate to him the address of the pages of the third party site in question.
Article 17 - Cookies
A "Cookie" can allow the identification of the User of the Site, the personalization of his consultation of the Site and the acceleration of the display of the Site thanks to the recording of a data file on his computer. The Site may use "Cookies" mainly to 1) obtain browsing statistics in order to improve the User's experience, and 2) allow access to a member account and to content that does not is not accessible without login.
The User acknowledges being informed of this practice and authorizes the Site Editor to use it. The Publisher undertakes never to communicate the content of these “Cookies” to third parties, except in the event of a legal requisition.
The User can refuse the registration of “Cookies” or configure his browser to be warned before accepting “Cookies”. To do this, the User will configure his browser:
- Pour Internet Explorer : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
- Pour Safari : https://support.apple.com/fr-fr/ht1677
- Pour Google Chrome : https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en&safe=on
- Pour Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies
- Pour Opera : http://help.opera.com/Windows/10.20/fr/cookies.html
Article 18 - Access and availability of the Site
The Publisher makes its best efforts to make the Site permanently accessible, subject to maintenance operations on the Site or the servers on which it is hosted. In the event of impossibility of access to the Site, due to technical problems or of any kind, the User will not be able to claim damages and will not be able to claim any compensation.
The Site Editor is only bound by an obligation of means; its liability cannot be engaged for any damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or others.
The User expressly admits using the Site at his own risk and under his exclusive responsibility.
The Site provides the User with information for information only, with imperfections, errors, omissions, inaccuracies and other ambiguities that may exist. In any case, Sewônè Africa can in no way be held responsible:
• any direct or indirect damage, in particular with regard to loss of profits, loss of earnings, loss of customers, of data which may, among other things, result from the use of the Site, or on the contrary from the impossibility of its use ;
• a malfunction, unavailability of access, misuse, improper configuration of the User's computer, or the use of a browser little used by the User .
Article 19 - Intellectual property rights
All the elements of this Site belong to the Publisher or to a third-party agent, or are used by the Publisher on the Site with the authorization of their owner.
Any representation, reproduction or adaptation of logos, textual, pictographic or video content, without this list being exhaustive, is strictly prohibited and constitutes counterfeiting.
Any User who would be guilty of infringement would be likely to see his access to the site removed without notice or compensation and without this exclusion being able to constitute damage to him, without reserve of possible subsequent legal proceedings against him, initiative of the Publisher of this Site or its agent.
The trademarks and logos contained in the Site are likely to be registered by Sewônè Africa, or possibly by one of its partners. Any person carrying out their representations, reproductions, interweavings, diffusions and reruns incurs the penalties provided for in articles L.713-2 and following of the Intellectual Property Code.
Article 20 - Notifications and complaints
Any notification or notice concerning these CGU, the legal notices or the personal data charter must be made in writing and sent by registered or certified mail, or by email to the address indicated in the legal notices of the Site, specifying the contact details. , surname and first name of the notifier, as well as the subject of the notice.
Any complaint related to the use of the Site, the Services, the pages of the Site on any social networks or the CGU, the legal notices or the personal data charter must be filed within 365 days of the date of origin of the problem giving rise to a claim, regardless of any law or rule of law to the contrary. In the event that such a claim has not been filed within the following 365 days, such claim will forever be inapplicable in court.
It may be possible that there are, throughout the Website and the Services offered, and to a limited extent, inaccuracies or errors, or information that is in disagreement with the CGU, the legal notices or the charter of personal data. In addition, it is possible that unauthorized modifications may be made by third parties to the Site or to related Services (social networks, etc.).
In such a situation, the User has the possibility of contacting the Publisher of the Site by post or by email at the addresses indicated in the legal notices of the Site, with if possible a description of the error and the location ( URL), as well as sufficient contact information.
Article 21 - Independence of clauses
If any provision of the CGU is found to be illegal, void or for any other reason unenforceable, then that provision shall be deemed severable from the CGU and shall not affect the validity and enforceability of any remaining provisions.
The CGU supersede all prior or contemporaneous written or oral agreements. They are not assignable, transferable or sublicensable by the User himself.
A printed version of the CGU and any notices given in electronic form may be requested in legal or administrative proceedings relating to the CGU. The parties agree that all correspondence relating to these CGU must be written in the French language.
Article 22 - Applicable law and mediation
These CGU are governed by and subject to French law.
Except for provisions of public order, any disputes that may arise in the context of the execution of these CGU may, before any legal action, be submitted to the discretion of the Site Editor with a view to an amicable settlement.
It is expressly reminded that requests for amicable settlement do not suspend the time limits open for bringing legal action. Unless otherwise provided, of public order, any legal action relating to the execution of these CGU shall be subject to the jurisdiction of the courts within the jurisdiction of the place of residence of the defendant.
Consumer mediation
According to Article L.612-1 of the Consumer Code, it is recalled that “every consumer has the right to have free recourse to a consumer mediator with a view to the amicable resolution of the dispute between him and a professional. To this end, the professional guarantees the consumer the effective use of a consumer mediation system”.
As such, Sewônè Africa offers its Consumer Clients, in the context of disputes that have not been resolved amicably, the mediation of a consumer mediator, whose contact details are as follows:
• ACCREDITED CONSUMER MEDIATOR - DEVIGNY MEDIATION
• contact@devignymediation.fr
• https://www.devignymediation.fr/consommateurs.php
It is recalled that mediation is not mandatory but only offered in order to resolve disputes by avoiding recourse to justice.
All rights reserved - June 23, 2023